ELIMINATE DOWNTIME

AND AVOID DISRUPTION

Ongoing support that’s second to none…

 

SolarDrift provide extensive support and maintenance packages for all of our software ranges.

We constantly monitor our hosting servers for any disruption in services.

Our damage control service is on guard 24 hours a day.

We protect your business systems, giving you complete peace of mind.

Services

  • Continual 24/7 Support
  • Service Level Agreement (SLA)
  • Flexible Pay as Go Support
  • No Downtime/ disruption

Clients

  • Supreen
  • QuadBoom
  • Bents Garden & Home
  • D&E Distributors

Continual 24/7 Support

  • Software maintenance is essential for streamlined efficiency.
  • Our ongoing support options resolves issues and help your business evolve.
  • SolarDrift packages are designed to suit different company needs.

Service Level Agreements (SLA)

  • Service Level Agreements protect your systems for a Fixed Fee.
  • SolarDrift will ensure your systems always run seamlessly with no downtime.
  • We also monitor response times for the fastest, most efficient transmissions.

Flexible support

  • Pay as Go Maintenance can provide support just when it’s needed.
  • Can be purchased following a brief assessment of the level of support required.
  • You will be kept fully up-to-date with any changes that are made to your software.

Avoid Service disruption

  • Application monitoring enables us to continually check your status and software efficiency.
  • Our technical support will automatically ensure that your system is always kept online.
  • Our backup options can also quickly recover your critical information if needed.